And don't forget the safety in getting to say "our systems are down because of [X TRUSTED SOFTWARE FROM LARGE KNOWN BRAND] and we're just waiting for them to fi

And don't forget the safety in getting to say "our systems are down because of [X TRUSTED SOFTWARE FROM LARGE KNOWN BRAND] and we're just waiting for them to fix it" instead of "our shitty internal tooling is broken and no one knows how to fix it"