3 ms·
It's simply a shitty attitude, and being a large corporation is irrelevant.
by ihsw 14y ago
It's simply a shitty attitude, and being a large corporation is irrelevant.
- smoyer 14y agoPerhaps, but it's easier to hide behind the "corporate veil" when you're part of a huge company. You can get away with saying "that's not allowed" at every turn, while the CEO of a 20 person company is much more accessible to help deal with these problems. The reality is that most big companies would be much better off if their CEOs actually knew about issues like this ... I think most of them care about customer satisfaction quite a bit but are insulated from that level of detail.