I see this all the time. "Run the speed test at blah.ourdomain.net and let me know the results" "Okay, this is reporting great but when I try to..." "Awesome

I see this all the time. "Run the speed test at blah.ourdomain.net and let me know the results" "Okay, this is reporting great but when I try to..." "Awesome is there anything else I can do for you?" "Yes I'm still seeing packet loss and really high latency!" "Must be on your side click"