This is why I will not buy proprietary readers like Kindle, nor access to any digital media for which I do not get my very own copy of a file I can back up on m

This is why I will not buy proprietary readers like Kindle, nor access to any digital media for which I do not get my very own copy of a file I can back up on my very own hard-drives. The story doesn't particularly make me hate Amazon- it's just one anecdote, and I've had great experiences with Amazon customer service myself- but it shows what can be done. No matter how much I might like Amazon's other services, I will never trust any company not to do anything that they are technically capable of doing. To keep them from screwing you over, don't give them the power to do so.