Arbitration sounds like a really good idea, but the problem is those arbitration systems are typically paid for by industry, run by industry appointees, and the

Arbitration sounds like a really good idea, but the problem is those arbitration systems are typically paid for by industry, run by industry appointees, and they don't have any incentive to see issues from a consumer point-of-view. I think the solution for books will come from lawsuits and consumer backlash - the same as it did for music. There are still many problems with the Music industry (and RIAA), but they really are leading the curve for the other content industries. Right now you can purchase DRM-free music for relatively cheap from a number of sources. (Apple, Google, Amazon, as well as many independent publishers and artists)