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As long as no one expects updates and ongoing support beyond some pre-agreed time. The issue is a mismatch of incentives - customers wanting things for free -
by lazide 9mo ago
As long as no one expects updates and ongoing support beyond some pre-agreed time.
The issue is a mismatch of incentives - customers wanting things for free - even if they aren’t actually customers. Vs businesses need/want for ongoing revenue (ideally for free too!).
Both sides are never going to be perfectly happy, but there are reasonable compromises. There are also extractive abusive psychos, of course.
- direwolf20 9mo agoThere was a comment here recently — someone complained that SoundCloud doesn't treat "former paying customers" well. This complainant was a "former paying customer". Free customers can store 3 hours of sound. This former paying customer had more than 3 hours of sound stored. The comment said SoundCloud was a terrible company holding their data hostage, by not letting them do anything with it except delete things to get it under 3 hours, and threatening to delete all of it if they didn't. https://news.ycombinator.com/item?id=46783575 https://news.ycombinator.com/item?id=46783575