3 ms·
Seriously, I have a house full of appliances, tools, clothing, and so on, that I get "ongoing value" from and whose manufacturers don't have the gall to try to
by ryandrake 9mo ago
Seriously, I have a house full of appliances, tools, clothing, and so on, that I get "ongoing value" from and whose manufacturers don't have the gall to try to charge me monthly for. Totally unacceptable business model.
- lazide 9mo agoAs long as no one expects updates and ongoing support beyond some pre-agreed time. The issue is a mismatch of incentives - customers wanting things for free - even if they aren’t actually customers. Vs businesses need/want for ongoing revenue (ideally for free too!). Both sides are never going to be perfectly happy, but there are reasonable compromises. There are also extractive abusive psychos, of course.
- direwolf20 9mo agoThere was a comment here recently — someone complained that SoundCloud doesn't treat "former paying customers" well. This complainant was a "former paying customer". Free customers can store 3 hours of sound. This former paying customer had more than 3 hours of sound stored. The comment said SoundCloud was a terrible company holding their data hostage, by not letting them do anything with it except delete things to get it under 3 hours, and threatening to delete all of it if they didn't. https://news.ycombinator.com/item?id=46783575 https://news.ycombinator.com/item?id=46783575
- alkonaut 9mo agoIf you were given the choice of buying a fridge for $0 and paying $10/mo for using it, or paying $1k and $0/mo those are both entirely valid pricing models. If you are a homeowner you probably don't want the hassle of managing subscriptions but if you are starting a business where you need fridges but don't have a lot of capital it might be worth looking into. It's basically just financing + service etc.