The worst part is, that when combating people who really are trying to behave fraudulently, giving them information about what specifically triggered the ban ca

The worst part is, that when combating people who really are trying to behave fraudulently, giving them information about what specifically triggered the ban can help them evade future ones -- much like how forum bans don't give a reason why. It must be hard for Amazon (or anyone else) to separate the wheat from the chaff of customers. Not that this makes the events in this story any less terrible.