Am I the only one who will take Amazon's action and level of customer service into consideration when deciding on a cloud hosting provider, Amazon Web Services

Am I the only one who will take Amazon's action and level of customer service into consideration when deciding on a cloud hosting provider, Amazon Web Services vs. others? Accounts are accounts on Amazon and will they link a consumer account you or your developers use with an account you use for hosting business web sites on EC2? Or, reading the blog entry, will they mistakenly link another account with your other Amazon accounts, including the one you use for EC2?...