I take bigger offense to the message that says "your emails were returned undelivered", because that is a lie. A bank, sent to a customer, a lie. "Scale" should

I take bigger offense to the message that says "your emails were returned undelivered", because that is a lie. A bank, sent to a customer, a lie. "Scale" should never be an acceptable excuse but somehow we let it slide when it comes to the internet. As an aside, at least the email wasn't "a new document is available in your secure portal click here to view it"!