Yup. My personal counterpoint is Norman's thesis in Things That Make Us Smart. I've long tried, and mostly failed, to consider the tradeoffs, to be ever mindf

Yup. My personal counterpoint is Norman's thesis in Things That Make Us Smart. I've long tried, and mostly failed, to consider the tradeoffs, to be ever mindful that technologies are never neutral (winners & losers), per Postman's Technopoly.