5 ms·
Much of what you wrote is what Apple marketing wants you to think. It's kind of hard to know for sure how much effort was put into the EarPods or what's going o
by Klinky 14y ago
Much of what you wrote is what Apple marketing wants you to think. It's kind of hard to know for sure how much effort was put into the EarPods or what's going on with the micron tolerances. Apple is not immune to errors, the antenna in the iPhone4, Apple Maps has major problems and Time Machine seems to be broken for many using OS X Mountain Lion.
Apple Stores are a big part of Apple marketing. The service received a these store can range from exceptional to terrible. They don't pay the people who do technical support or work in retail big bucks either.
I am not surprised Apple is doing so well, given the premium they charge for their devices.
- philwelch 14y ago> They don't pay the people who do technical support or work in retail big bucks either. The fact that they hire those people at all represents an expense and a service that Android manufacturers just don't have. The operating costs for an Apple store are probably higher than Nexus 7 retailers like Gamestop, Sam's Club, Staples, Office Depot, or Kmart--and the level of service is largely a step ahead as well. Either way, it's still an expense that isn't accounted for in manufacturing margin, which was the original point of the exercise.