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Amazon also is an expert at losing money and having no margins.
by KaoruAoiShiho 14y ago
Amazon also is an expert at losing money and having no margins.
- ghaff 14y agoRetail, in general, is a low margin business. In any case, notwithstanding Amazon's current financials--it's been investing a lot in expansion--any retail business, even a large volume one, that can't do a reasonable job at customer service (a fair bit of which will inevitably involve talking to a human) is probably not going to be very successful.