4 ms·
Great article that highlights the main issues with fast-growing billion-dollar behemoths like Google: "[...] I was so dreamy eyed about Google that I didn’t tak
by lazyjones 14y ago
Great article that highlights the main issues with fast-growing billion-dollar behemoths like Google: "[...] I was so dreamy eyed about Google that I didn’t take the proper precautions [...]". It's insane that they get away with providing 1st level support for critical infrastructure to paying customers using a forum manned by volunteers!
- mvgoogler 14y agoDid the OP ever say that he was a paying customer? I don't see anything concrete in the article. He says he transferred his _business_ number over, but I don't see any mention that he had a "Google Apps for Your Business" (i.e. paid) account. I'm fairly sure that Google Apps For Business does, in fact, provide telephone support. <disclaimer> I'm an engineer and not an expert on support options</disclaimer>