> Aren't there any legal protections for customers in scenarios like this ? Sure, but to avail yourself of these legal protections, you need to go through the

> Aren't there any legal protections for customers in scenarios like this ? Sure, but to avail yourself of these legal protections, you need to go through the legal system -- filing a suit in court. The law might guarantee you'll get what you paid for, but it can't force Google to offer phone support.