Do you think that computer applications are innately destined to fail at being a great educational tool, or that the people you worked with were just uninspired

Do you think that computer applications are innately destined to fail at being a great educational tool, or that the people you worked with were just uninspired/unmotivated? I've spent some time researching on the idea of teaching university-level mathematics via "intelligent tutor" software, and honestly I saw only good results in the published literature. Thinking on it, it was so uniformly positive that I should probably be concerned about publication bias. If I think on it, I suspect computer applications might be able to help students internalize concepts from mathematics when they are very young through visual exposure, but the moment an application is "competing" with time from an actual human educator, I suspect there is a notable capacity to fall short. Human educators can suck as well, though...