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We looked into them months ago, but they don't offer 24/7 support (or even a support phone number), and have no plan that even comes close to addressing our tra
by YankeesTigers 14y ago
We looked into them months ago, but they don't offer 24/7 support (or even a support phone number), and have no plan that even comes close to addressing our traffic needs. Perhaps worse, there are a variety of horror stories in web master forums of how WPEngine edited customers websites without consent. We all agreed that no support + editing client code is completely unacceptable.
- girasquid 14y agoTheir two higher-end plans both seem to offer phone support - wouldn't that be the support phone number you're talking about? It seems like you'd need to talk to them about their Premium plan, but it might come in cheaper than Wordpress VIP while still being managed and specialized for Wordpress. I'm not a WPEngine customer, so I have nothing to say about others experiences with them - I've heard good things, but that's all I've got. You've got to do what makes sense for you - good luck. EDIT: after doing some more reading, their Enterprise offering seems like exactly what you want (assuming they don't still make edits to sites): http://wpengine.com/enterprise/ http://wpengine.com/enterprise/ - the price tag is out of your range, though. :(
- YankeesTigers 14y agoI hadn't seen their enterprise option, but if our budget allowed for $5000/mo we'd be with Wordpress VIP anyway. Maybe someday! :)