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When I bought my customized Thinkpad my credit card rejected the purchase as unusal spending. This was of course not Lenovo's fault but for some reason even aft
by blcArmadillo 14y ago
When I bought my customized Thinkpad my credit card rejected the purchase as unusal spending. This was of course not Lenovo's fault but for some reason even after I got the billing issues straightened out, Lenovo still wasn't shipping my computer. I figured I'd give them a chance so I waited a week before finally calling. They were very apologetic and ended up overnighting it to me to remedy the situation. This meant I actually ended up getting my computer earlier than I should have since it usually takes a couple weeks to get a custom computer shipped. So as far as I'm concerned it was a very positive experience and I'll continue to purchase laptops from them.