I've not had any problems and we've ordered 63 machines from them since July. To be fair they are not customised ones though. As for support, all companies suc

I've not had any problems and we've ordered 63 machines from them since July. To be fair they are not customised ones though. As for support, all companies suck but they are several orders of magnitude better than HP and Dell. We've had not had anything break for a year or two which is good and when we did (a t420 doa), it was resolved in 4 days.