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Had the pleasure of making an Apple account to join our company's developer team. I filled out the form on the website 7 times: Edge on Windows, Edge on macOS,
by magnio 8mo ago
Had the pleasure of making an Apple account to join our company's developer team. I filled out the form on the website 7 times: Edge on Windows, Edge on macOS, Safari on macOS, using 2 different phone numbers. No matter what, Apple just refused to send the verification code to me.
It only worked after I remember Apple is a dick to the web platform, then I managed to create one from the popup in the App Store.
- HexDecOctBin 8mo agoI had a similar issue when I first brought my iPad. Turns out, Apple doesn't like custom domains for emails. So, I had to make an Apple account with a Gmail account, then remove the Gmail account and add my email address with the custom domain. Why? Who knows. Still remember my first experience after buying an iPad.
- cosmic_cheese 8mo agoMight've had something to do with the state of the various email security measures on the domain. I have an Apple account on a custom domain with Fastmail and it's never been a problem.
- HexDecOctBin 8mo agoMine was also managed by Fastmail. And no one else has ever had a problem with it (including Apple when I added it after signing up).
- k12sosse 8mo agoYou have to reach a human to make a Flickr account in 2025 if you use a custom domain. It wasn't too difficult, they gave me some reason about abuse. Whatever.
- afandian 8mo agoWhat does custom domain mean? Just an email provider other than the mainstream ones?
- gortok 8mo agoYou purchase your own domain name and use that domain name as your email address. For instance, if I had an email address that was me@afandian.com; the afandian.com would be a custom domain. It's not routed to @gmail.com, it's routed to @afandian.com. Now in practice you can have a custom domain and still have it managed by Google's Mail servers; but it's the domain name itself that sends up the flags.
- afandian 8mo agoYeah that's what I thought GP meant. It just seems like it should be so commonplace. It just seems ridiculous that it means > You have to reach a human
- mmmlinux 8mo agoI couldn't make an account on the website Digikey outsourced all their 3d models to with my work email. signed up with my personal gmail account in less than 30 seconds. This is not some Apple specific problem. Also this was yesterday. Never did I get any of the 3 confirmation emails they claim they sent to my work mail.
- postalcoder 8mo agoApple also makes it a biznatch to make a developer account separate from your personal account. In Apple's ideal world, multiple accounts should in no circumstance ever exist. I, in an ideal world, would agree with this. But we live in this world, where Apple bans accounts for redeeming legitimate gift cards.
- malshe 8mo agoI am facing this issue right now. I need to create a separate developer account because I am risk averse. Do I need a new phone number for this? Online some people say yes, others say no. I tried creating the account several times but it just doesn't work. At this point I am planning to just get a prepaid SIM card from US Mobile for the phone number.
- jakejohnson 8mo agoI set up a couple developer accounts recently for my clients. Just use a new Google Voice number for 2FA. I had to live chat with Apple support to get past initial verification both times and after that setup went fine.
- malshe 8mo agoThanks, that's great to know! I will take this route.
- xp84 8mo agoApple will allow you to have multiple Apple IDs tied to the same phone number -- my kids' ones have my number on them. So for some purposes it seems fine to just reuse the phone number for a second account -- like for your kids, or for a "sandbox" account to use testing your app so that you don't have to use your real iCloud account. However, for your purpose of avoiding Apple's capricious BS, I probably wouldn't go that route since if their braindead fraud systems or braindead employees decide you're a threat actor they could definitely default to "Ban account. Find all their evil backup accounts that have the same phone numbers or contact emails and ban them too."
- cvhc 8mo agoI and a friend (both are not Apple users) had the same issue about 2 years ago. I gave up after trying different (non-Apple) platforms, IPs and phone numbers. He was applying to Apple internship and ended up borrowing a Macbook to set up his account. And talking about why I wanted a new Apple account... My old account was created with stupid security questions (like, What is your favorite dish) as a second factor, which I believe Apple has long deprecated. I forgot my answers and that blocked certain functionalities. Resetting the security questions requires answering the questions...
- happymellon 8mo agoI have a typo in my iCloud phone number. I can't access anything without knowing exactly what I did wrong, presumably Apple never verified it when I created the account decades ago, but it's now part of the critical flow to log in.
- stratosmacker 8mo agoYep same thing happened to me
- MrJohz 8mo agoI had a similar issue trying to create an Apple TV account. I already had an Apple account that I was using on my work laptop (first mistake - I should have created a work account there instead), and for 2FA, I needed to wait for a code to pop up on that laptop. It never came. There was an email alternative, but that also didn't work properly (maybe only on certain devices, IIRC?). Apparently in the settings you can request a 2FA code, though, so I did that... but that only had five digits, whereas I needed to give six for the code to work. Eventually I figured out that Apple had just forgotten to zero-pad the 2FA code out to six digits, so I needed to add a leading zero to make things work. The worst part of this is that now my Apple TV account is linked to a laptop that I don't always have on me. And even if I did have it on me, I don't want to get a laptop out and turn it on just to do 2FA. I already have a TOTP app on my phone, just let me put everything in there and leave me be. My experience with MacOS is generally that it's about as buggy as my home Linux setup. That's partly a testament to how solid Linux can be these days, but at the same time, it feels pretty damning considering only one of these operating systems is free (in any sense of the word). And that's not including stuff like the configurability of the whole thing.
- nielsbot 8mo agoI seem to remember this happening to me, and I finally called them and they said something about a waiting period for new accounts? It might help to try calling their tech support for this as painful as that is.
- SkiFire13 8mo agoThe opposite happened to me: I got a new Mac and had to fill out my Apple account billing details to download apps from the App Store, but somehow the form on both the App Store and the web page didn't work. In the end I managed to do it through the Apple Music app on my Android (!) phone.
- epolanski 8mo agoI kid you not, I was locked out of my apple account for 2 months because they kept not sending me verification emails. Needless to say, I have not bought a single Apple device since 2020, the M3 max I have is from my employer and I only use it when out of home.
- pjmlp 8mo agoUnfortunely Apple skills to write server software is inversely proportional to the fame they enjoyed thus far on client systems, as anyone using their Web APIs or backends can attest for.
- SwtCyber 8mo agoThe people Apple most wants inside their ecosystem are forced through a web experience that clearly isn't a priority