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Ask HN: Virtual Phone System with mobile app for US market
Hi,
This is Chaitanya from Ozonetel Systems. We have a cloud telephony platform called KooKoo(http://www.kookoo.in) in India which is pretty popular(handled more than 600 million calls in the last 18 months). We also have built a virtual phone system product called BizPhone(http://www.bizphone.in) on top of KooKoo. BizPhone also has been pretty successful with a lot of SME and even enterprise customers in India using it. We have a couple of innovative features in addition to all the normal features of a virtual phone system which have been well received by our customers and they include:
1. Mobile app. Dial with your virtual phone number and manage all calls through the app. Also integrate with inbuilt CRM or other CRMs to show call pop details about the caller.
2. Call-Email-Contact management workflow. Just use your phone and email to manage all your contacts and tasks.
3. Task reminders through calls.
More details about our thoughts on improving business communications can be found at http://blog.bizphone.in/2012/07/redefining-small-business-communications.html
Since, it has been well received by businesses in India, we are now planning on launching BizPhone in the US. Just wanted to gauge the interest here before we do that. I know that the virtual phone system market in the US is much more mature with very good players like Grasshopper etc. But we think our product has some extra zing to it which will be liked by the customers. And of course, it will be cheaper :)
So please upvote this if you think there is space for another virtual phone system or leave some comments if you think the market is saturated or you have some advice for us.
You can also reach me directly at chaitanya [at] ozonetel [dot] com and my BizPhone number is +91-40-66588321