Yeah maybe the refactoring was a bad example because it implies looking at the code. It's more like "Agent 1, change the color of this widget. Agent 9, add a re

Yeah maybe the refactoring was a bad example because it implies looking at the code. It's more like "Agent 1, change the color of this widget. Agent 9, add a red dot whenever there's a new message. Agent 67, send out a marketing email blast advertising our new feature."