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I utterly agree. I've found hospital IT staff to be negative, extremely unskilled, and openly hostile to even the most benign questions or requests. And I can't
by jpxxx 14y ago
I utterly agree. I've found hospital IT staff to be negative, extremely unskilled, and openly hostile to even the most benign questions or requests. And I can't remember any other context where staff feel it's acceptable to hang up the phone on their contractors and consultants.
- vacri 14y agoDepends on the hospital, but when it's bad, it's bad. Where I worked, the typist's printer went down due to a network error. An urgent job ticket was raised (by phone, I believe) as this was a room of eight typists who typed up dictated reports - important function. I was fished out from between patients to try and fix the issue and was successful. Six months later, an IT tech fronts up to the desk to ask where the printer was that needed fixing. Same department had a tech that would only come down to look at the computers if our pretty staffer was there. When she left, he refused to come down.