Great read. There is something special here that the author isn’t commenting on: the fact that cold hard business logic was allowed to lead to a sustainably (mo

Great read. There is something special here that the author isn’t commenting on: the fact that cold hard business logic was allowed to lead to a sustainably (money-wise) better product without interference for decades is unusual. Too often cold hard business logic is subverted by psychopathic short term executive thinking that says “we’re spending money on something good for the customer? I don’t care that it’s also good for us but I like the idea of a quarterly earnings report that doesn’t include that expense!” The executive then takes their bonus and gets headhunted by the next F500 company where they apply the same strategy.