Yeah, I was being sarcastic and generalising for effect. That said, I was pretty harsh to the one that sold me a mortgage, her incompetence at completing the p

Yeah, I was being sarcastic and generalising for effect. That said, I was pretty harsh to the one that sold me a mortgage, her incompetence at completing the paperwork and delays nearly cost me the chance to buy my house. In general most of my interactions with bank staff have been poor or at least just adequate. I've never had a particularly "good" experience with one. I keep using them, because as you say, we need them. Well, we need bankers. Just perhaps not the ones we've got.