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if you think it's near impossible to reach a real human for a difficult customer service problem now, imagine by the end of this decade
by ck2 9mo ago
if you think it's near impossible to reach a real human for a difficult customer service problem now, imagine by the end of this decade
- deleted 9mo ago[deleted]
- philipallstar 9mo agoI also think nuclear energy is responsible for customer service.
- ck2 9mo agousually don't have to explain steps in thinking on HN what do you think the end result is for the amount of machine-learning in use once the resource barriers go away? like first the power availability limit, next cpu+memory availability? result: every human job goes away that can be turned into a survey of questions like all callcenters
- philipallstar 9mo agoIt'll either work well, and then that's what'll happen, hooray, or it won't work well, and competition will allow businesses to differentiate. Just make sure you're not voting for the people who disable competition if you're worried.