4 ms·

I have the same mouse. The mouse doesn’t “stop working”. The mouse stops being able to use certain proprietary features enabled by the companion software, and d

I have the same mouse. The mouse doesn’t “stop working”. The mouse stops being able to use certain proprietary features enabled by the companion software, and downgrades to a normal working mouse. Logitech have already fixed the software issue, so this is doubly deceptive. Yes, it sucks that you can’t use certain custom buttons, but the mouse functionality never went away.

deleted 10mo ago
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millzlane 10mo ago
How much it sucks depends on why you bought it. if you bought it to control a pointer, NBD. If you got it for the custom buttons, then it's a pretty big deal. Why those features need a server online to work is beyond me. Glad they got a fix though.
- dghlsakjg 10mo ago
  They don’t need a server. The post is also wrong in that way. The certificates for signing the macOS app expired. Because of that the patch needs to be manually installed instead of auto updating itself. Things go wrong sometimes. This is mostly people catastrophising things on the internet for points.
  - hulitu 10mo ago
    > Things go wrong sometimes. Certificate signing is planed obsolescence.
- justsomehnguy 10mo ago
  > Why those features need a server online to work is beyond me They rewrite the functions on the fly. I.e. if Mouse4 is "navigation back" by default and you "set" it in the software to "Keyboard button A" then the software running on your computer (not the mouse) rewrites "navigation back" to "keyboard button A" on the go. It's so bad what if you CPU is hogged then sometimes you would occasionally get the "real" button function (ie navigation back) instead of the "reprogrammed" one. Or sometimes - both. It's utter bullshit of the design and the reason I threw that shit in the wall on day 2 and went to the store to buy Razer DeathAdder V2 HyperSpeed (R)(TM). Despite the ridiculous name and quite shitty application - most of the functions are actually stored on the mouse (besides some macro things, which is a pity, but again...). Oh, by the way, the software I installed on my notebook to "program" that Logishit kept working, downloading updates, updating and not deleting the previous versions. I suddenly got "low disk space warning" and was like... what? And then I found this Logishit spent 20GBs of space for it. For doing nothing. Literally nothing. But what is really puzzling is why @dghlsakjg is defending Logitech here. Maybe he has their stock or have some form of so called Stockholm syndrome.
silvanocerza 10mo ago
All those features used to be usable even without their shitty software, as every configuration was stored in the mouse, as it should be. The mouse was usable on every PC without the need to install anything, you had to configure it once and you’d be fine. Logitech made the shitty decision some years ago to completely rewrite their mouse management software, so that it must be installed to use the main selling point features of the mouse. To be honest they left a way to store the configuration on the mouse, but they made it harder to find, configure and use it this way. All this is a deliberate choice by Logitech to worsen the user experience just to gather your data.

deleted 10mo ago

[deleted]

millzlane 10mo ago

How much it sucks depends on why you bought it. if you bought it to control a pointer, NBD. If you got it for the custom buttons, then it's a pretty big deal. Why those features need a server online to work is beyond me. Glad they got a fix though.

dghlsakjg 10mo ago
They don’t need a server. The post is also wrong in that way. The certificates for signing the macOS app expired. Because of that the patch needs to be manually installed instead of auto updating itself. Things go wrong sometimes. This is mostly people catastrophising things on the internet for points.
- hulitu 10mo ago
  > Things go wrong sometimes. Certificate signing is planed obsolescence.
justsomehnguy 10mo ago
> Why those features need a server online to work is beyond me They rewrite the functions on the fly. I.e. if Mouse4 is "navigation back" by default and you "set" it in the software to "Keyboard button A" then the software running on your computer (not the mouse) rewrites "navigation back" to "keyboard button A" on the go. It's so bad what if you CPU is hogged then sometimes you would occasionally get the "real" button function (ie navigation back) instead of the "reprogrammed" one. Or sometimes - both. It's utter bullshit of the design and the reason I threw that shit in the wall on day 2 and went to the store to buy Razer DeathAdder V2 HyperSpeed (R)(TM). Despite the ridiculous name and quite shitty application - most of the functions are actually stored on the mouse (besides some macro things, which is a pity, but again...). Oh, by the way, the software I installed on my notebook to "program" that Logishit kept working, downloading updates, updating and not deleting the previous versions. I suddenly got "low disk space warning" and was like... what? And then I found this Logishit spent 20GBs of space for it. For doing nothing. Literally nothing. But what is really puzzling is why @dghlsakjg is defending Logitech here. Maybe he has their stock or have some form of so called Stockholm syndrome.

silvanocerza 10mo ago

All those features used to be usable even without their shitty software, as every configuration was stored in the mouse, as it should be. The mouse was usable on every PC without the need to install anything, you had to configure it once and you’d be fine. Logitech made the shitty decision some years ago to completely rewrite their mouse management software, so that it must be installed to use the main selling point features of the mouse. To be honest they left a way to store the configuration on the mouse, but they made it harder to find, configure and use it this way. All this is a deliberate choice by Logitech to worsen the user experience just to gather your data.