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Which is the other end of the problem: deadbeat customers charging back. Ironically, that is probably one of the things keeping back ecommerce. The cost of thi
by netcan 18y ago
Which is the other end of the problem: deadbeat customers charging back.
Ironically, that is probably one of the things keeping back ecommerce. The cost of this purchase security is a very high cost to retailers. I've heard some say that chargeback costs (including software, security mechanisms customer service staff calling customers, verifying liaising with police, etc.) amount to about 10% -20%.
The CCs, being oligopolistic monstrosities can secure customers, but that doesn't mean the system works well.