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Did you, y'know, go into a branch and try to resolve this?
by bruceboughton 14y ago
Did you, y'know, go into a branch and try to resolve this?
- mgkimsal 14y agoclosest branch was... 180 miles away, iirc. My experience with going in to big megabanks is that the 'internet' and 'branch' worlds are two completely separate worlds. I would expect HSBC at a branch to sit me down at a phone to talk to someone on their 800 number, like BoA does when I have a problem there. If it would have helped, why would HSBC people on the phone not have suggested I go to a branch to resolve things?
- bruceboughton 14y agoI'm not sure we're yet at a point where we can have an online-only relationship with our banks. They just fundamentally don't work that way.
- lostlogin 14y agoI'm in New Zealand and haven't been into a bank once in 6 years (well, I did once but then found I could do what I wanted on the phone, so did). My wife and I have bought 2 houses and sold one 1 in this time. Papers signed at home by roving bankers and everything else by phone, email etc. Some things might require contact (business stuff?) but my stuff doesn't.
- foxylad 14y agoI'm another happy banking Kiwi. Sometimes it's easy to forget how lucky we are.
- lostlogin 14y agoI'm in New Zealand and haven't been into a bank once in 6 years (well, I did once but then found I could do what I wanted on the phone, so did). My wife and I have bought 2 houses and sold one 1 in this time. Papers signed at home by roving bankers and everything else by phone, email etc. Some things might require contact (business stuff?) but my stuff doesn't.