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I've found Santander to be absolutely ghastly as soon as any exceptions to their core process occur. Anecdotal, but in my opinion you're probably better off avo

I've found Santander to be absolutely ghastly as soon as any exceptions to their core process occur. Anecdotal, but in my opinion you're probably better off avoiding them anyway.

naich 14y ago
I'll second that. We had a mortgage with them for a while and the general impression was one of a constant state of chaos and incompetence.
epo 14y ago
They seem to be laying off staff as a cost cutting exercise, the ones that are left mean well but are swamped.