It's hard to believe that they didn't know that they had this problem before launching; given the volume of material, it's not like it can be difficult to drag

It's hard to believe that they didn't know that they had this problem before launching; given the volume of material, it's not like it can be difficult to drag out of the offending magic robot. I'd assume they were just blindsided by the response; they're likely in real danger of getting either DNS-delisted or outright banned in several jurisdictions.