Fwiw it becomes really really obvious when companies have someone at the top pushing for initiatives like this and when they don't. A great example is how Appl

Fwiw it becomes really really obvious when companies have someone at the top pushing for initiatives like this and when they don't. A great example is how Apple used to be great at this. These days.the.keyboard.is.practically.unusable. As in it still doesn't type out the letter you tapped and you can see this via slow motion video recording https://www.youtube.com/watch?v=hksVvXONrIo https://www.youtube.com/watch?v=hksVvXONrIo It's not at all wrong to call out subordinates in the company for quality feel. It may seem like it leads to misprioritization (everyone in the company scrambles to fix the issue you saw) but not doing this at all is far far worse. Look at this issue BillG raised and the fact that no one cared until it was raised. Big companies are very siloed by nature. The only thing that breaks these silos is the leadership doing things like this.