I think that second issue is definitely a thing with kitchen appliances, where having a touch interface, or phone app, is initially seen as "oh hey this is the

I think that second issue is definitely a thing with kitchen appliances, where having a touch interface, or phone app, is initially seen as "oh hey this is the next generation cool thing" when consumers are buying. Then they get it home and find the app is crapware full of ads and nags, or the touch screen is impossible to use unless your fingers are as dry as the sahara or such.