Update: They just said that it's just the visor heat that's broken -- not helmet heat. Visor heat are the wires in the glass that keep it from fogging, like th

Update: They just said that it's just the visor heat that's broken -- not helmet heat. Visor heat are the wires in the glass that keep it from fogging, like the rear defroster in your car. And it seems they're not sure if the heat is broken, or just the thermometer.