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> This puts pressure on management to fix more problems... It's a good thing when consumers put pressure on corporate management. That's free market economics

> This puts pressure on management to fix more problems... It's a good thing when consumers put pressure on corporate management. That's free market economics working efficiently.

observationist 9mo ago
Yes, that's the funny bit. I felt inspired to channel a little Douglas Adams - the whole removing buttons thing is so anti-consumer, it'd be such a PR win for some company to champion the return of physical buttons that it seems like a no-brainer for us consumers, but management types have been charging ahead with eliminating buttons for almost a decade now. Less wiring, more opportunities to nickel and dime, etc. >>> That's free market economics working efficiently The enshittification paradox - what the customers want is not what they get, because the UX and UI designers and the MBAs in charge know better than those silly customers. They have degrees! From Harvard and Stanford and Yale!