4 ms·

That statement is just 100% demonstrably false. I don't think anyone seriously believes Uber, Airbnb and Robinhood won because of "beautiful apps".

• BurningFrog 10mo ago
  Beauty has real value, but usability is far more important. Unfortunately, most of the SW industry isn't even aware of the difference: For beauty you hire a graphic designer For usability you hire a PhD in cognitive psychology
• 0x457 10mo ago
  "Beautiful" maybe, not "good UX" for sure. Prior to Uber, calling a cab using the phone app was...suboptimal and easier to actually call a taxi company. They also provided much better services, which is what make them stick around. RH made a lot of investment tool accessible to people that "I just want to buy stock of some company", I used tasty trades for a while, but their mobile app while has all functionality, but realistically you will just look to overview portfolio.
  • airstrike 10mo ago
    The point still stands. The improvement in "usability" in those three cases did not come from app UI/UX.
    • 0x457 10mo ago
      It came from adjusting IRL to work with better UI/UX rather than adjust UI/UX to work with existing business processes.