3 ms·
From personal experience the closer to a regulated monopoly an industry is the worse its products are and the customer service is nonexistent.
by terminalshort 10mo ago
From personal experience the closer to a regulated monopoly an industry is the worse its products are and the customer service is nonexistent.
- throwaway-11-1 10mo agoSame with my experience, PG&E burned down my mom’s entire hometown.
- rickydroll 10mo agoI see you've dealt with Comcast and Verizon. Snark aside, let me remind you of the term "enchitification": it came about because companies in theoretically competitive markets make good products shittier.