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So what is the correct solution to that specific problem then, adjust loading time per customer?
by hbs18 9mo ago
So what is the correct solution to that specific problem then, adjust loading time per customer?
- damethos 9mo agoProbably just let them vent until they adjust their habits and just chat with their co-workers, without the need to use this as an excuse. Then, they can enjoy the fast loading times :)
- wahnfrieden 9mo agoWhy would the boss accept that? They automated the work to eliminate employee downtime. If the employees were upset to lose their chatting time then presumably they lack the agency to choose chatting over work duties when they’re unblocked. The only way to help them in that situation is to organize them
- Gigachad 9mo agoBecause the 10 minutes of chatting has value too. Which is why corporations make you spend so much time on team building exercises and axe throwing.
- rswail 9mo agoNo, that's HR justifying its existence. Plus that's for higher stature service based roles, not warehouse logistics. It's also mostly bullshit. Teams work because they have the right combination of skills, both personal and technical, high EQ and IQ, leadership and ownership. Whether or not you fall backwards into a team's arms or have to participate in childish games is not relevant.
- Gigachad 9mo agoFor most people, liking and being friends with the people you work with is a huge factor in how much you like the job and are willing to stay. Most of the times I’ve left a job it’s been triggered by the people I liked talking to leaving and the remaining team members being dull and anti social.
- ramijames 9mo agoIgnoring the users is the correct solution. Defining company culture through software loading is ridiculous.
- dchftcs 9mo agoTheir bosses are likely happier for the lower downtime required to run the software anyway.
- DenisM 9mo agoWhat about the second order effects? Ignoring the customers becomes a habit, which doesn’t lead to success. But then, caving to each customer demand will make solution overfit. Somewhere in there one has to exercise judgement. But how does one make judgment a repeatable process? Feedback is rarely immediate in such tradeoffs, so promotions go to people who are capable of showing some metric going up, even if the metrics is shortsighted. The repeatable outcome of this process is mediocracy. Which, surprisingly enough, works out on average.
- andsoitis 9mo ago> But how does one make judgment a repeatable process? Principles can help scale decision-making.
- conception 9mo agoSteve Jobs has a bunch of videos on creating products- https://youtu.be/Q3SQYGSFrJY https://youtu.be/Q3SQYGSFrJY Some person or small team needs to have a vision of what they are crafting and have the skill to execute on it even if users initially complain, because they always do. And the product that is crafted is either one customers want or don’t. But without a vision you’re just a/b testing your way to someone else replacing you in the market with something visionary.
- DenisM 9mo agoThis requires correct vision + enough influence to execute. This is not a repetitive process. It’s pretty hard to tell apart a visionary from a lunatic until after they deliver an outsized success.
- wahnfrieden 9mo agoOrganizing workers What’s the alternative? Ask the boss for favors? That’s what organizing is for
- notatoad 9mo agoThe solution is to accept that this isn’t a software development problem, and to remove yourself from the situation as painlessly as possible. If a manager wants to structure a morning break into their employees’ day, they can do that. It doesn’t require a software fix.
- toxik 9mo agoCompletely insane, who doesn't get to have coffee breaks without manager permission? Surely any org that treats its employees as adults would not have this problem.