Like anywhere else, incentives determine everything. What really surprises me is that revenues continue to climb. I wrote about this 5 years ago: https://omarab

Like anywhere else, incentives determine everything. What really surprises me is that revenues continue to climb. I wrote about this 5 years ago: https://omarabid.com/the-modern-web https://omarabid.com/the-modern-web (time flies!). I guess we haven't hit the breaking point yet? My concern is that regulation and state-corporate dynamics will fill the gap. Take online hotel booking, for example. The experience is abysmal, and yesterday highlighted it perfectly: Booking's mobile app was completely down (or failed to fetch data), though their web app worked. I had to pull out my laptop just to access my booking. But there's no real alternative. Booking Holdings bought up nearly everything in the booking space, and what they didn't acquire, Trip.com did (sources: https://en.wikipedia.org/wiki/Trip.com_Group https://en.wikipedia.org/wiki/Trip.com_Group / https://en.wikipedia.org/wiki/Booking_Holdings https://en.wikipedia.org/wiki/Booking_Holdings). The hotel I stayed at has its own reservation system at the same price; but spoiler alert: it doesn't work. It couldn't even get me to the payment processing page. So everything gets worse, but where else can you go?