At my place of work we use an indexing service for discord that creates an index of searchable static pages for all discord interactions. So while I agree the

At my place of work we use an indexing service for discord that creates an index of searchable static pages for all discord interactions. So while I agree the help desk style system isn’t really better it also doesn’t necessarily mean that it is lost forever in a silo. Before you ask, we use https://www.linen.dev/ https://www.linen.dev/ but I’m sure there are other similar solutions by now