3 ms·

Knowing the tech industry it sounds entirely plausible. I'm surprised people think this is news.

• ramraj07 9mo ago
  When I read the predictive tip based fee reduction I went, "yep thats what I would do if I was unscrupulous and worked there."
  • Nextgrid 9mo ago
    You're not thinking like a techbro: there's nothing unscrupulous about A/B testing or "revenue optimization".
    • hackable_sand 9mo ago
      Techbros don't think, they just do.
• deleted 9mo ago
  [deleted]
• olalonde 9mo ago
  Some of this seems plausible—even expected—but other parts feel implausible. It's hard to believe that "Priority Delivery" does literally nothing. Optimizing payouts down to the lowest amount drivers will accept, on the other hand, is entirely believable. Also, given Uber's well-known microservice architecture, it seems unlikely that a random backend engineer would have deep insight across multiple independent systems, including money flows. My guess is that this was written by a real employee who took some liberties with the truth.
  • hajile 9mo ago
    > It's hard to believe that "Priority Delivery" does literally nothing. That's not exactly what they said. They said normal orders get artificially delayed and priority deliver orders get sent right away. They were clear that the real issue is that priority only exists because they actively made normal orders worse (I'd guess they actually took a few months of slowly backing off normal order time to get customers accustomed to the extra wait).
• rozap 9mo ago
  Yea, idk why this is even surprising. It's all sort of the obvious conclusion that these sorts of companies get to. Facebook, dating apps, etc all do similar things with affinities and desperation to boost engagement. The pearl clutching is just cope from people who haven't yet internalized that our industry encourages and glorifies deploying scummy practices at a huge scale.