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Having worked in advertiser support: fb pages are basically an unsupported product and their support channels for advertising are farmed out to the lowest bidde
by thunderfork 9mo ago
Having worked in advertiser support: fb pages are basically an unsupported product and their support channels for advertising are farmed out to the lowest bidder.
They do bucket out support into spend tiers, although when I was there it was overall spend, not frequency
- neoCrimeLabs 9mo agoThanks for the insights! That was helpful.
- _DeadFred_ 9mo agoBro you may have just been socially engineered to give out the internal workings of Facebook from a neo crime lab.
- neoCrimeLabs 9mo agoWhat's your mother's maiden name? (Humor) My username is a dumb old name, but it's the one I have.
- nickphx 9mo agois it really that difficult to conclude support quality is tied to overall advertiser spend?
- thunderfork 9mo agoYou don't have to socially engineer someone who already doesn't care ;)