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This is why I don't by alcohol online for delivery: the delivery person is required by their company to scan my ID. Places I order from already know enough abou

This is why I don't by alcohol online for delivery: the delivery person is required by their company to scan my ID. Places I order from already know enough about me - they don't also need a copy of my identification.

BrenBarn 10mo ago
Interesting. I order alcohol online and have never had that happen.
- arthurfm 10mo ago
  In the UK all delivery apps [0][1][2] will prompt the driver/rider to ask for ID when the customer purchases age-restricted items like alcohol or cigarettes. I am not sure why the apps don't get the customer to upload a photo of their ID once rather than get the delivery person to request it for every restricted order? It wastes so much time: https://www.youtube.com/watch?v=NYEC_ooaC5A https://www.youtube.com/watch?v=NYEC_ooaC5A https://www.youtube.com/watch?v=ILzfEaSiYf4 https://www.youtube.com/watch?v=ILzfEaSiYf4 [0] https://riders.deliveroo.co.uk/en/delivering-alcohol https://riders.deliveroo.co.uk/en/delivering-alcohol [1] https://help.uber.com/en-GB/ubereats/restaurants/article/how-do-i-order-alcohol-on-uber-eats?nodeId=10fc02c8-9162-4e32-9c22-19464b6ddbec https://help.uber.com/en-GB/ubereats/restaurants/article/how... [2] https://courier-help.just-eat.co.uk/hc/en-gb/articles/10329003803549-Age-restricted-Items-delivery-FAQs https://courier-help.just-eat.co.uk/hc/en-gb/articles/103290...
  - BrenBarn 10mo ago
    Well, yeah, they ask to see ID, but they don't scan it. (I'm in the US though.)
mindslight 10mo ago
I bought a rackmount case on ebay that for some reason got shipped "Adult signature required", which is seemingly for alcohol shipments. The Fedex delivery guy repeatedly pestered me to scan my ID. I had already shown him my ID, signed for the package, and had possession of it. But he didn't speak English and couldn't understand me telling him we were done, so he just kept repeating "scan" and shoving the terminal at me. He also kept trying to steal the package back from me as if it hadn't been delivered, and I had to keep getting very aggressive to make him back off. He then insisted I speak to his supervisor on his phone (the ones who are now unreachable when you have a problem). The supervisor then continued badgering me about their policies and threatening to call the police (I told him go right ahead). Eventually they did give up and leave. No police ever showed up, and Fedex continues to deliver to me just fine. What an all around dystopian nightmare, though.
- TZubiri 10mo ago
  >"He then insisted I speak to his supervisor on his phone (the ones who are now unreachable when you have a problem)" Soon, a chat only chatbot accessible through a widget on their app. Or worse a phone you call, but it's just an LLM with a TTS wrapped around it.
  - mindslight 10mo ago
    I think much of it is just LLM/TTS at this point. But even well before then it was a call center agent who would put in a "ticket" for nobody to call you back.
- ryandrake 10mo ago
  Couldn't most of that encounter have been avoided by just walking back inside your home with your package and closing the door? I don't understand why you'd even want to engage with someone like that.
  - mindslight 10mo ago
    Maybe? But first, that's generally not how I operate. Second, just because I went back inside the house doesn't mean that the situation would magically be over - they'd still be outside, right? And I'd have to monitor them until they left. Third, it seems doing that would have encouraged them to pigeonhole the situation into the usual problem of "package getting stolen" for which they presumably do call the police and frame the situation that way. The police coming would then make for an escalated situation which I would have to deal with. Heck with the way police often defer to the status quo of how businesses frame problems, they might have even insisted I follow Fedex's desired procedure of scanning my ID despite it being legally unnecessary. One of the big problems here is companies deploying user-facing agents that can't even communicate in the common language. There is another driver whom I've tried a few times now simply to work with her to get packages delivered (eg I'll bring them in from the street because I'm in the middle of shoveling snow), but communication is needlessly difficult. I'm sure many of the destructionists are faced with similar frustrations and then go on to blame "illegals", as if purifying society will compensate for bad incentives. But as usual, it's actually the corpos pitting us against one another in a race to the bottom.

BrenBarn 10mo ago

Interesting. I order alcohol online and have never had that happen.

arthurfm 10mo ago
In the UK all delivery apps [0][1][2] will prompt the driver/rider to ask for ID when the customer purchases age-restricted items like alcohol or cigarettes. I am not sure why the apps don't get the customer to upload a photo of their ID once rather than get the delivery person to request it for every restricted order? It wastes so much time: https://www.youtube.com/watch?v=NYEC_ooaC5A https://www.youtube.com/watch?v=NYEC_ooaC5A https://www.youtube.com/watch?v=ILzfEaSiYf4 https://www.youtube.com/watch?v=ILzfEaSiYf4 [0] https://riders.deliveroo.co.uk/en/delivering-alcohol https://riders.deliveroo.co.uk/en/delivering-alcohol [1] https://help.uber.com/en-GB/ubereats/restaurants/article/how-do-i-order-alcohol-on-uber-eats?nodeId=10fc02c8-9162-4e32-9c22-19464b6ddbec https://help.uber.com/en-GB/ubereats/restaurants/article/how... [2] https://courier-help.just-eat.co.uk/hc/en-gb/articles/10329003803549-Age-restricted-Items-delivery-FAQs https://courier-help.just-eat.co.uk/hc/en-gb/articles/103290...
- BrenBarn 10mo ago
  Well, yeah, they ask to see ID, but they don't scan it. (I'm in the US though.)

mindslight 10mo ago

I bought a rackmount case on ebay that for some reason got shipped "Adult signature required", which is seemingly for alcohol shipments. The Fedex delivery guy repeatedly pestered me to scan my ID. I had already shown him my ID, signed for the package, and had possession of it. But he didn't speak English and couldn't understand me telling him we were done, so he just kept repeating "scan" and shoving the terminal at me. He also kept trying to steal the package back from me as if it hadn't been delivered, and I had to keep getting very aggressive to make him back off. He then insisted I speak to his supervisor on his phone (the ones who are now unreachable when you have a problem). The supervisor then continued badgering me about their policies and threatening to call the police (I told him go right ahead). Eventually they did give up and leave. No police ever showed up, and Fedex continues to deliver to me just fine. What an all around dystopian nightmare, though.

TZubiri 10mo ago
>"He then insisted I speak to his supervisor on his phone (the ones who are now unreachable when you have a problem)" Soon, a chat only chatbot accessible through a widget on their app. Or worse a phone you call, but it's just an LLM with a TTS wrapped around it.
- mindslight 10mo ago
  I think much of it is just LLM/TTS at this point. But even well before then it was a call center agent who would put in a "ticket" for nobody to call you back.
ryandrake 10mo ago
Couldn't most of that encounter have been avoided by just walking back inside your home with your package and closing the door? I don't understand why you'd even want to engage with someone like that.
- mindslight 10mo ago
  Maybe? But first, that's generally not how I operate. Second, just because I went back inside the house doesn't mean that the situation would magically be over - they'd still be outside, right? And I'd have to monitor them until they left. Third, it seems doing that would have encouraged them to pigeonhole the situation into the usual problem of "package getting stolen" for which they presumably do call the police and frame the situation that way. The police coming would then make for an escalated situation which I would have to deal with. Heck with the way police often defer to the status quo of how businesses frame problems, they might have even insisted I follow Fedex's desired procedure of scanning my ID despite it being legally unnecessary. One of the big problems here is companies deploying user-facing agents that can't even communicate in the common language. There is another driver whom I've tried a few times now simply to work with her to get packages delivered (eg I'll bring them in from the street because I'm in the middle of shoveling snow), but communication is needlessly difficult. I'm sure many of the destructionists are faced with similar frustrations and then go on to blame "illegals", as if purifying society will compensate for bad incentives. But as usual, it's actually the corpos pitting us against one another in a race to the bottom.