4 ms·
Two thoughts 1. I worked for a cruise booking company (a deplorable company and industry, just FYI, but that is a story for another day). I wrote their systems
by fingerprinter 14y ago
Two thoughts
1. I worked for a cruise booking company (a deplorable company and industry, just FYI, but that is a story for another day). I wrote their systems for integrating with Sabre and then the UI. The industry just plain sucks. The scams, the "discounts", the different prices. Not to mention that getting the data is a nightmare (it might have changed, I've been out of that for some time now). I honestly felt terrible about what I did nearly everyday. There was always "another tweak" to get more money out of the customer, some additional fee or service charge. It was unbelievable.
I don't know kangacruise and I wish them luck. I hope they can wade through the crap industry and make a nice experience that gets the user a fair price.
2. In the past 5 years I've taken at least 3 vacations a year plus at least 10-15 business trips. Conservatively, say 35 trips, many of them international. Not once did I consult a travel agent. I considered it once for a more involved trip, but when I saw that they weren't really bringing much to the table, I left and did it all myself. It wasn't hard. Perhaps having to loop in three different sites is annoying, but unless there was an overly compelling reason to use a travel agent, I wouldn't even consider it.
At this point in time, I feel travel agents are mostly for older folks or someone with more money than sense. I don't know if you can actually create a market (yes, I feel you would have to create it...it wouldn't form naturally) which is always an uphill battle.