3 ms·
I haven't used a travel agent in about 10 years, and I vacation 2-3 times a year. Not sure how they can justify that vacations are not booked online. In fact, n
by unreal37 14y ago
I haven't used a travel agent in about 10 years, and I vacation 2-3 times a year. Not sure how they can justify that vacations are not booked online. In fact, no one asks me when I am booking a flight or hotel online whether it is for business or vacation...
I guess if you are looking into pre-packaged resorts, where its a charter plane, resort, and even airport transfers included (Transat Vacations, Sunwing Vacations, etc) then maybe that's true that people still us agents for those... I still see agents advertising those in malls.
But I bet that segment of the market is declining year over year for the past 10 years. So yes, its a low percentage of a shrinking market.
As for cruises, the market is still overwhelmingly older and retired people[1]. Another market it will be hard to disrupt with technology.
Not to be all pessimistic, but there's a reason things are the way they are I guess.
[1] http://www.cruisemarketwatch.com/market/ http://www.cruisemarketwatch.com/market/
- dagw 14y agoThe market that I still see isn't pre-packaged, but custom packaged. When you have 7 people flying from 3 different air ports, need reservations various restaurant for three evenings and tickets to particular sporting event. Companies that can fix all that and more with one super efficient point of contact still offer value that many people are willing to pay extra for.