He genuinely might not know. I worked on a similar incident when our video encoder caused about 30% of a pretty mainstream mobile handset to hard lock when reci

He genuinely might not know. I worked on a similar incident when our video encoder caused about 30% of a pretty mainstream mobile handset to hard lock when recieving a stream, requiring the battery to be removed to reboot the device. Neither us nor the OEM ever figured out why. They suspected that it was a weird combination of different bin combinations from different parts, but ultimately we had to change the method of delivering video to stop it happening.