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I saw this yesterday when I was experimenting switching from Linux Mint to Ubuntu on one of my laptops (multi-monitor problem that forums hinted were fixed in l
by buro9 14y ago
I saw this yesterday when I was experimenting switching from Linux Mint to Ubuntu on one of my laptops (multi-monitor problem that forums hinted were fixed in latest Ubuntu).
What confused me about that page was this:
"Pay what you think it's worth" is a question based on past experience... you either have no experience and think the value is zero or you already have experience and think it's worth $x.
But then all of the options were very clearly angled towards the future and answering a different question "Where would you like us to invest?".
It baffled me as without downloading and using Ubuntu I couldn't give you an indication of what it is worth to me right now, and I couldn't say which part I felt needed investment in the future. Even if I were a regular user of Ubuntu and was upgrading from one LTS to another, how would I know which bit now needs investment until after I'd seen what has changed?
I also could not see any indication that were I to have slid a slider one way, that this guarantees that is where my money will go. In the UK, organisations that take donations are bound to only use such funds for the purpose in which they've been taken, less reasonable administration costs.
Canonical being based in the UK, does that mean that they are creating different accounts per-slider and ring-fencing the funds solely for that use? I doubted it.
I did the only thing I felt was rational and downloaded without a contribution.
To me a more logical thing would be to ask for a contribution after I knew there was value there.
In my case that means to let me install it, see whether it solves my multi-monitor problem, and then suggest I contribute.
Or it could mean that in the support forums or interfaces if a solution removes pain, ask me for money right then... I'll happily give it.
At those points I know the value and know where I want to see future investment. But at download time? Nah, I know nothing.
If you're going to ask for something at the moment of download then a simple tip jar would do the trick. The question of "Where should we invest in the future?" should only be asked after someone is using Ubuntu.
- taneliv 14y agoI agree that the page is a bit poor in communicating why you should pay, and cumbersome to use. OTOH, the paypal order page does indicate how much money you put towards each of the goals, so I suppose it is possible they abide with the UK laws. Personally I would be happy to have a monthly subscription to simply keep Ubuntu improving, even without any additional value on top of what they already provide. I realize this could be done by simply donating monthly. However, in a subscription model they could probably set up a two-way communication channel between them and paying customers, to both help refine their goals and estimate how well they're being met, in a more continuous manner than random donations at download time.