I experienced another security failure on Rogers' part: Just a few weeks ago I was able to reset the passcode on my Rogers cell phone account by supplying just

I experienced another security failure on Rogers' part: Just a few weeks ago I was able to reset the passcode on my Rogers cell phone account by supplying just my cell number and date of birth. This was through an automated system and no other information was requested. I wasn't even phoning from the cell phone; I was phoning from a landline that isn't associated with my Rogers' account in any way.