Seems based off CNBC's more informative article: https://www.cnbc.com/2025/09/02/salesforce-ceo-confirms-4000-layoffs-because-i-need-less-heads-with-ai.html htt

Seems based off CNBC's more informative article: https://www.cnbc.com/2025/09/02/salesforce-ceo-confirms-4000-layoffs-because-i-need-less-heads-with-ai.html https://www.cnbc.com/2025/09/02/salesforce-ceo-confirms-4000... It does seem like Salesforce relies on Agentforce and therefore doesn't need as much support stuff. But the pressure was also to “reduce heads”, which is a bit of a tone-deaf way to describe firing thousands of people.