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Makes no sense - why would Salesforce's customers care if the company is using AI or not, other than when it impacts them (the customer) such as worse customer
by HarHarVeryFunny 10mo ago
Makes no sense - why would Salesforce's customers care if the company is using AI or not, other than when it impacts them (the customer) such as worse customer service.
This just seems a poor decision made by C-suite folk who were neither AI-savvy enough to understand the limits of the tech, nor smart enough to run a meaningful trial to evaluate it. A failure of wishful thinking over rational evaluation.
- wlesieutre 10mo agoI figured the messaging is target more at investors than customers
- fumeux_fume 10mo agoIf you consider the extent to which our economy has become financialized, then you see these decisions have little to do with providing a product for customers but rather a stock for investors.
- philistine 10mo agoThe product is the press release.
- 6510 10mo agoI need to talk to Jim, where is Jim?